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Ticket Details
Subject
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Description
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Priority
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🔵 Medium
🟡 High
🔴 Critical
Category
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Desktop not working
Email access issue
Email not sending/receiving
Folder/file permission issue
HIS (Hospital Information System) issue
Ink/toner replacement
Internet not working
Keyboard/Mouse problem
Networking
Paper jam issue
Password reset
Printer not printing
Printer/Scanner issue
Scanner issue
SIM/network issue
Slow network speed
Storage problem
System down (urgent)
System login problem
Unknown issue
UPS/Power issue
AC leakage
AC noise issue
AC not cooling
AC not turning on
Ceiling fan not working
Electricity Issue
Emergency alarm issue
Exhaust fan issue
Full power failure
Generator problem
ICU/ward fan issue
Lift emergency
Lift not working
Lift stuck
Light not working
Panel board issue
Power failure
Switch/socket issue
Tap not working
Toilet issue
Tube light/fan issue
Water leakage
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